About the Role

At 5411 Hub, we are seeking an E-Commerce & Sales Assistant to support the launch and growth of a new professional certifications e-commerce platform in the United States. This is an exciting opportunity to join a global leader in training and certifications, working directly from Miami to help drive sales and marketing operations in a high-growth environment.

Main Responsibilities

• E-commerce Management: Upload and update products, manage inventory, pricing, and promotions.
• Automation & Optimization: Implement and oversee automated sales and customer service workflows.
• Multi-Channel Sales & Customer Service: Respond to and close sales via chat, email, and phone.
• Operational Support: Liaise with the technical team to resolve minor issues.
• Analytics & Reporting: Track sales, conversion rates, and traffic metrics; recommend improvements.
• Account-Based Marketing (ABM): Assist in engaging high-value B2B accounts, including corporate clients interested in certifying teams in Scrum, ISO 27001, Cybersecurity, DevOps, and other programs.
• Lead Generation: Support outreach campaigns targeting HR managers, founders, and decision-makers in U.S.-based companies.

Requirements

• Proven experience in e-commerce management (Shopify).
• Familiarity with automation tools (GoHighLevel, ManyChat, Klaviyo, HubSpot, or similar).
• Background in digital content strategy (Instagram, TikTok, blogs/websites, and basic SEO).
• Sales and customer service experience via chat, phone, and email.
• Proactive, organized, and results-oriented.
• Strong communication skills in English (Spanish is a plus).

Preferred / Nice to Have

• Previous experience selling digital products or professional certifications.
• Knowledge of digital marketing, ABM strategy, online advertising, and analytics.
• Ability to design and optimize conversion funnels for social media.
• Experience in B2B environments targeting corporate accounts.

👉 How to Apply:
If you are passionate about e-commerce, sales, and digital growth, and want to join a dynamic team driving professional certifications in the U.S. market, please share your resume with us.