Sales Manager – Premium Travel ExperiencesLocation: Aventura, Florida | On-site | B2C Sales Leadership

From 5411 Hub, a firm specialized in Headhunting & Recruiting across the United States and LATAM, we are currently supporting a boutique travel company in the search for a Sales Manager to lead and expand its B2C travel sales operation.

Our client focuses on creating exceptional, highly personalized travel experiences for discerning U.S. travelers. Their approach is centered on thoughtful planning, expert advisory, and seamless service, connecting clients with some of the most remarkable destinations and properties around the world. Every journey is designed with attention to detail, ensuring each traveler receives an experience that reflects their personal preferences and expectations.

The company is currently entering a new phase of development focused on strengthening its market presence, refining operational processes, and accelerating growth. With a proven service model already established, the organization is investing in building stronger sales structures and expanding its reach within the high-end leisure travel market.

The Opportunity

We are seeking a dynamic and entrepreneurial Sales Manager to lead the company’s direct-to-consumer sales function. This role combines hands-on sales execution, team leadership, and operational oversight, working closely with senior leadership to drive revenue growth and organizational scalability.

The person in this position will be responsible for strengthening the company’s outbound sales strategy, mentoring a high-performing sales team, and ensuring that both client experience and business performance remain aligned with the organization’s long-term goals.

Success in this role requires a strong balance between strategic thinking and day-to-day execution. The ideal candidate is a charismatic leader who understands the expectations of affluent U.S. travelers and who enjoys building processes, motivating teams, and elevating service standards in every interaction with clients.

The position also offers meaningful financial incentives, with compensation partially linked to year-over-year growth and the overall performance of the sales unit.

Key Responsibilities

The Sales Manager will take ownership of the company’s direct sales activities, working with inbound and outbound opportunities to convert qualified leads into loyal, repeat clients. A strong emphasis will be placed on relationship-building and consultative selling, ensuring that each traveler receives a highly personalized advisory experience.

Another important dimension of the role involves monitoring and guiding the financial performance of the sales unit. This includes tracking revenue targets, evaluating operational costs, and maintaining a healthy balance between sales growth and profitability.

The role will also involve establishing clear sales goals and performance indicators aligned with broader company growth objectives. These goals may include revenue targets, client conversion rates, and satisfaction metrics designed to strengthen long-term client relationships.

Leadership and talent development are key components of the position. The Sales Manager will recruit, train, and mentor a team of sales advisors capable of delivering exceptional service while achieving ambitious performance targets. Coaching efforts will focus not only on product knowledge but also on the art of selling experiences through trust, empathy, and deep understanding of client needs.

The role also requires the ability to optimize and strengthen operational processes within the sales organization. This may involve improving the use of CRM systems, refining sales pipelines, and ensuring smooth collaboration between the sales team and the client service function once a booking is completed.

Working in close coordination with the Head of Growth, the Sales Manager will provide ongoing insights into sales performance, operational challenges, and opportunities for improvement.

Ideal Candidate Profile

We are looking for a professional with a strong background in relationship-based B2C sales, particularly within industries that serve affluent or highly demanding clients.

Candidates should have at least five years of experience leading phone-based or consultative sales teams where building trust and long-term relationships with clients is essential. Experience within the travel sector is highly valued, although candidates from other premium service industries may also be considered.

The ideal candidate will also demonstrate solid financial awareness, understanding how sales performance, operational costs, and team productivity interact to influence overall profitability.

We are particularly interested in professionals who bring a builder mentality—individuals comfortable working in environments where processes must be improved, documented, and scaled to support growth. Experience within growing companies, startups, or business rebuild phases will be especially relevant.

Strong leadership capabilities are essential. The successful candidate should have a history of recruiting, mentoring, and motivating high-performing sales professionals while fostering a culture of accountability and collaboration.

Above all, we are seeking someone with energy, presence, and entrepreneurial spirit—someone capable of inspiring others while translating strategic goals into concrete results.

Why This Opportunity Stands Out

This role offers the chance to play a central role in shaping the next stage of growth for a specialized travel company with an established reputation and strong market potential.

You will lead from the front, helping to build a cohesive, high-performing sales team while strengthening a service culture centered on personalized client experiences.

The role is based in the company’s modern office in Aventura, Florida, offering the opportunity to work closely with the team in person and cultivate a collaborative, energetic sales environment.

Compensation includes a competitive base structure along with meaningful performance incentives linked to growth and business results.

Employees also benefit from a comprehensive benefits package that includes health coverage support, retirement savings with company matching, access to additional voluntary insurance options, and generous paid time off policies.