📍 Remote – United States
🕒 Full-Time | W-2 Employment

From 5411 Hub, a specialized Headhunting & Recruiting firm serving LATAM and the United States, we are currently partnering with a leading travel organization to find a Cruise Sales Director.

Our client is a rapidly growing company within the travel and cruise industry, recognized for delivering exceptional customer experiences and driving commercial excellence. As part of its continued expansion, the organization is seeking a strategic and results-driven sales leader to oversee its cruise sales operation, accelerate revenue growth, and build high-performing teams.

This is an outstanding opportunity for an experienced sales executive who combines strong leadership capabilities with deep expertise in the cruise and travel industry.

About the Role

The Cruise Sales Director will be responsible for leading the overall cruise sales strategy, managing sales teams, optimizing performance, and driving revenue growth across the organization.

The ideal candidate brings a proven track record of sales leadership, team development, operational excellence, and strategic planning within the cruise, travel, or hospitality sector.

Key Responsibilities

• Develop and execute the company’s cruise sales strategy to achieve revenue and growth objectives.
• Lead, mentor, and develop sales managers, team leaders, and cruise sales professionals.
• Establish sales targets, KPIs, and performance metrics aligned with business goals.
• Monitor sales performance and implement initiatives to improve productivity and conversion rates.
• Identify new business opportunities, partnerships, and revenue streams within the cruise market.
• Collaborate with Marketing, Operations, Customer Experience, and Executive Leadership teams to support commercial initiatives.
• Analyze market trends, customer behavior, and competitive activity to inform business decisions.
• Drive customer acquisition, retention, and account growth strategies.
• Ensure sales processes, reporting structures, and operational best practices are effectively implemented.
• Represent the company at industry events, conferences, and strategic partner meetings.

Required Qualifications

• 7+ years of experience in Sales Leadership, Commercial Management, Revenue Management, or Business Development roles.
• Previous experience within the cruise, travel, tourism, or hospitality industry.
• Proven track record of leading high-performing sales teams and achieving ambitious revenue targets.
• Strong experience developing and executing commercial growth strategies.
• Excellent leadership, coaching, and people management skills.
• Strong analytical, financial, and business planning capabilities.
• Experience managing sales operations, forecasting, and performance reporting.
• Advanced English proficiency.

Preferred Qualifications

• Experience leading large cruise sales organizations or multi-site sales teams.
• Strong understanding of cruise products, destinations, suppliers, and industry dynamics.
• Experience with CRM platforms, sales enablement tools, and performance management systems.
• Background in customer experience and retention strategies.
• Existing relationships within the cruise and travel industry.
• Spanish language skills are a plus.

What We’re Looking For

• Strategic and visionary leadership.
• Strong commercial and revenue-growth mindset.
• Ability to inspire, motivate, and develop teams.
• Excellent communication and stakeholder management skills.
• Data-driven decision-making capabilities.
• Entrepreneurial attitude and problem-solving mindset.
• High level of accountability and ownership.
• Ability to thrive in a fast-paced, growth-oriented environment.

What Success Looks Like

During your first year, you will:

• Drive measurable growth in cruise sales revenue.
• Improve sales performance, productivity, and conversion metrics.
• Strengthen leadership capabilities across the sales organization.
• Expand market presence and customer acquisition efforts.
• Implement scalable sales processes and performance frameworks.
• Enhance collaboration across commercial and operational teams.
• Establish a high-performance culture focused on growth and customer satisfaction.

Compensation & Benefits

• Competitive executive-level base salary.
• Performance-based bonus structure.
• Comprehensive benefits package.
• Fully remote work environment.
• PTO and paid vacation policy.
• Executive leadership development opportunities.
• Long-term career growth within a growing organization.

If you’re passionate about sales leadership, business growth, and the cruise industry, we’d love to hear from you.

📩 [email protected]
🌐 www.5411hub.com

5411Hub | Headhunting & Recruiting Experts

Skills: Sales, Business Development, Commercial, CRM, Director