Location: Remote – Eastern Time Zone preferred (U.S. or LATAM)
Employment Type: Full-time
Industry: SaaS / Pharmaceutical / CRM Technology
Overview:
From 5411 Hub, we are supporting the search for a Presales Technical Partner on behalf of an important technology company specialized in providing CRM and data-driven solutions for the pharmaceutical industry.
This professional will play a key role in helping pharma companies understand the true business value of a robust CRM platform. The position acts as a bridge between technical capabilities and client needs, with a deep understanding of the pharma ecosystem.
This is a great opportunity for a proactive and analytical professional with CRM and technical expertise who wants to influence sales outcomes in a highly regulated, innovation-driven industry.
Key Responsibilities:
- Collaborate with the sales team to assess client needs and provide strategic technical support during the sales cycle.
- Deliver personalized CRM product demonstrations aligned with pharmaceutical workflows.
- Design technical solutions based on pharma-specific requirements (e.g., HCP/HCO databases, field force, multichannel campaigns).
- Prepare technical documentation, RFP/RFI responses, and solution specifications.
- Represent the company in meetings, seminars, and conferences as a technical expert.
- Provide support during onboarding and implementation phases as needed.
Qualifications:
- Bachelor’s degree in IT, Engineering, Biomedical Sciences, or a related field.
- 2–5 years of experience in a Sales Engineer, Solution Consultant, or Pre-Sales role within B2B SaaS.
- Strong understanding of the pharmaceutical industry, including field force operations, medical systems, and regulatory frameworks.
- Hands-on experience with CRM systems like Salesforce, Veeva CRM, or Zoho.
- Excellent communication and presentation skills.
- Experience working with SQL Server databases is a strong plus.
- Basic knowledge of API and webhook integrations is also valued.